The photo doesn't do it justice. Food was great, bar service was professional, food service was friendly and helpful. Several vegan options, pictured is the vegan Head of Steam. Very much enjoyed it. A little expensive but great quality. Partner's cocktail was excellent.
Lovely pub, nice food, great selection of beer, staff friendly and helpful.
The manager got us a table, even though they were fully booked with reservations. Personally, when a stadium event is on, I would not block tables in this manor as the seating upstairs was only a third of capacity, and of all the bars we walked passed, it was the quietest as people were told all tables reserved, we sat outside for half an hour and manager got us a table as a part had not arrived.
I don't want to take away from the overall experience as we stayed for a couple of hours, had food, and sampled the many ales, stouts, lagers, etc, on offer and can not fault any of it.
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On December 23rd, 2023, I visited the Head of Steam with friends and my dog. While ordering a drink at the bar, I was approached by a man who immediately began questioning why I was wearing a mask. Despite my explanation, he continued to make derogatory comments and attempted to physically remove my mask.
I would like to commend the staff at Head of Steam for their prompt and professional response. The bartender wearing a colorful shirt immediately berated the man and promptly notified security, who removed the man from the premises. Another gentleman in a grey shirt also checked in on me to ensure I was okay.
I greatly appreciate the swift and effective action taken by the staff at Head of Steam to diffuse the situation. Their measures to notify other bouncers in the area to keep the man out of their premises demonstrates their commitment to the safety of their customers. Thank you for your exceptional service, I will most definitely be back.
Also, food and music was great, lots of vegan options!
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